Turn Gameplay into Long-Term Revenue
Turn Gameplay
into Long-Term Revenue
AI-powered gamification infrastructure built for real-money gaming
for real-money gaming
Bonuses Burn Budget
Bonuses
Burn Budget
Progression
Builds Loyalty
Progression Builds Loyalty
Move from reactive
bonuses to predictable
engagement systems
Move from reactive bonuses to predictable engagement systems
One Platform・Infinite Engagement
One system
All Mechanics
Everything works together to create continuous
player engagement loops
Everything works together to create continuous player engagement loops
Progression
- Missions & Unlockable Missions
- Levels, ranks & XP
Motivation & Competition
- Challenges & live triggers
- Missions & Unlockable Missions
Loyalty & Rewards
- Loyalty maps & adventure journeys
- Virtual currency & CashBack
- Daily and milestone rewards
Engagement Mechanics
- Wheels & mystery boxes
- Mini-games & card mechanics
- Matrix-style promotions
Progression
Motivation &
Competition
Loyalty &
Rewards
Engagement
Mechanics
Missions & Unlockable Missions
Levels, ranks & XP
Challenges & live triggers
Missions & Unlockable Missions
Loyalty maps & adventure journeys
Virtual currency & CashBack
Daily and milestone rewards
Wheels & mystery boxes
Mini-games & card mechanics
Matrix-style promotions
Built for real casino operations
All gamification is
powered by Promofy’s
enterprise-grade platform.
Everything controlled from
one backoffice
Multi-brand &
multi-tenant setup
Multi-brand & multi-tenant setup
Multilingual &
multi-currency support
Multilingual & multi-currency support
Live analytics &
performance tracking
Live analytics & performance tracking
API-first,
platform-ready integration
API-first, platform-ready integration
Designed to Improve
The Metrics that Matter
Higher session frequency
Reduced bonus dependency
Longer player
lifetime value
Turnover
Frequently asked questions
Everything you need to know about the product
Integration & Technical Setup
Integration & Technical Setup
How does Promofy integrate with our existing platform?
Promofy is designed for low-touch, enterprise-ready integration. It operates as a flexible engagement layer that connects to your existing infrastructure via APIs and frontend components, without requiring changes to your core platform. Most partners complete integration and go live within 2–3 weeks, depending on the scope.
How does Promofy integrate with CRMs and Bonus Engines?
Promofy is fully platform-agnostic. We offer seamless API-based integrations with leading CRMs such as Fast Track and Optimove, as well as custom or proprietary CRM systems. Bonus rewards can be automatically triggered through your existing bonus engine, ensuring a smooth and frictionless player experience.
Is a CRM mandatory to use Promofy?
No. While Promofy offers deep CRM integrations for real-time segmentation and automation, the platform can also operate independently using manual segment uploads or event-based logic. This allows you to deploy gamification even if your CRM stack is still evolving.
Campaign Creation & Management
Campaign Creation & Management
How long does it take to launch a new promotion?
Using Promofy’s No-Code Campaign Builder, your team can create and launch a fully branded promotion in under 15 minutes. This removes dependency on development resources and significantly increases marketing agility.
What types of campaign templates are available?
Promofy provides a growing library of proven, high-engagement templates for both Sportsbook and Casino, including:
- Sports Free-to-Play: Pick’em, Predictors, Jackpot Games, Quizzes
- Gamifications: Daily Calendars, Adventure Maps, Missions, Wheels, Scratch Cards, Mystery Boxes, Leaderboards
- Loyalty / Shop
All templates are fully configurable and designed to perform from day one.
Can we run multiple campaigns or games at the same time?
Yes. Promofy supports simultaneous campaign execution. You can run multiple games in parallel or chain them together to create layered engagement journeys, such as a Free-to-Play game feeding into a Casino promotion or VIP challenge.
Can we customize campaign frequency and reset times?
Absolutely. You have full control over campaign lifecycles, including daily, weekly, or custom reset schedules. Reset times can be aligned with your operational needs, such as off-peak hours or specific time zones.
Personalization, Segmentation & Loyalty
Can we target or restrict specific customer segments?
Yes. Promofy provides granular control over campaign visibility. Promotions can be targeted or restricted based on real-time player data, CRM attributes, ranks, levels, or custom conditions, ensuring each offer reaches the right audience.
Can we create different experiences for VIP and regular players?
Yes. Promofy includes a sophisticated segmentation and tiering engine that allows you to deliver differentiated experiences for VIPs, High-Rollers, and regular players. Requirements, rewards, progression speed, and visuals can all be tailored per segment.
What are “Post-Completion” segments?
Post-Completion Segments automatically move players into new segments once they finish a mission or campaign. This enables continuous engagement flows, where one promotion naturally leads into the next, forming a seamless loyalty loop.
AI & Automation
AI & Automation
How does AI help with campaign creation?
Promofy’s built-in AI tools act as a creative assistant for your team. They support AI-generated visuals, automated copywriting, and campaign content suggestions, allowing you to go from idea to live promotion faster and with fewer external resources.
Does Promofy support multiple languages and currencies?
Yes. Promofy supports 30+ languages and a wide range of fiat and cryptocurrencies. Our AI-powered translation system enables fast localization, helping you scale campaigns across multiple markets with minimal effort.
Customization & Branding
Customization & Branding
How much customization is possible?
Promofy is fully white-label and brand-first. Every aspect of a promotion, including UI, visuals, copy, mechanics, rewards, and logic, can be customized through the Back Office to ensure full alignment with your brand identity.
Rewards, Budgeting & Control
Rewards, Budgeting & Control
What prize types are supported?
Promofy supports a full range of rewards, including:
- Free Spins
- Freebets
- Cash and Bonus Funds
- Bonus Codes
- Custom or non-monetary rewards
- Or any other reward type that your platform supports
All reward types can be combined within a single campaign.
How do we control budgets and prize distribution?
Promofy includes built-in budget and price-control logic. You can define reward limits, distribution rules, and sequencing to ensure promotional spend stays within defined KPIs and financial boundaries.